Infringement Policy

We take infringement claims seriously and are committed to ensuring compliance with applicable laws. This policy outlines our procedures for addressing infringement allegations and protecting the rights of content owners.

Counter Notice Procedure For Customers

If you believe that your content has been wrongly removed or that access to it has been disabled due to an infringement notice, you may submit a counter-notice. Please follow the steps outlined below:

1. Provide your contact information, including your name, address, phone number, and email address.
2. Identify the material that has been removed or to which access has been disabled, and provide a description of where the material appeared before it was removed.
3. Include a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled due to a mistake or misidentification.
4. Include your signature, either physical or electronic.

Submit your counter-notice to our designated agent via email or postal service. We will review your submission and may restore the content if appropriate.

Prohibited Uses

1. No Illegal or Harmful Use

   Users are prohibited from engaging in any illegal activities or using our services for harmful purposes. This includes, but is not limited to, fraud, identity theft, or distribution of malicious software.

2. No Unauthorized System Access or Network Abuse

   Unauthorized access to any part of our system or network, as well as abuse of network resources, is strictly prohibited. This includes attempting to disrupt our services or engage in hacking activities.

3. No Adult Content

   The distribution or storage of adult content is not allowed on our platform. This policy aims to maintain a safe and professional environment for all users.

4. No Storage of Backups

   Users are not permitted to use our services to store backups of data or content that violate our policies. Proper storage solutions must be utilized in accordance with our terms of service.

Backup Policy

Our backup policy ensures the security and integrity of your data. We take proactive measures to back up critical information, but users are also encouraged to maintain their own backups. This policy outlines our approach to data backup and recovery.

Data Backup Procedures

We implement regular backup procedures to ensure that data is securely stored and can be recovered in case of loss. Backups are conducted on a scheduled basis and involve:

• Incremental backups to minimize data loss and optimize storage space.
• Off-site storage of backup data to protect against local hardware failures.
• Encryption of backup data to ensure confidentiality and security.

User Responsibilities

While we take measures to protect your data, users also have responsibilities regarding backups:

• Maintain independent backups of critical data to prevent loss due to unforeseen circumstances.
• Regularly verify the integrity of personal backups to ensure data can be restored.
• Report any data loss or issues with backups to our support team promptly.

Prohibited Actions

1. No Illegal or Harmful Use

   Users must not engage in illegal activities or use our services for harmful purposes, including distributing malware or engaging in fraudulent actions.

2. No Unauthorized System Access or Network Abuse

   Attempting unauthorized access to any system or network resources is strictly prohibited. Users must adhere to ethical guidelines while using our services.

3. No Adult Content

   The storage or distribution of adult content is not permitted. Our platform is designed to maintain a safe environment for all users.

4. No Storage of Backups on Our Service

   Users are not allowed to store backup data on our servers. Each user is responsible for maintaining their own backup solutions according to best practices.

Data Request Policy

Our Data Request Policy outlines how we handle requests for access to personal data. We prioritize the privacy of our users while ensuring compliance with legal obligations. Below are key components of our policy:

1. Privacy Notice

Your privacy is important to us. We collect and process personal data in accordance with applicable laws and regulations. This notice explains how we use and protect your information, your rights regarding your data, and how you can exercise those rights.

2. Types of Requests

We accommodate various types of requests related to personal data, which include:

1. Data Requests

   Individuals can request access to their personal data stored with us. This includes requests for copies of data, details about processing, and the purposes of data collection.

2. Preservation Requests

   Preservation requests are made to ensure that personal data is retained for specific periods. Such requests may arise in legal contexts or to comply with regulatory requirements. Consider the following points:

   1. Requests must specify the data to be preserved and the reason for the request.
   2. Preservation will occur only when legally justified or required.
   3. Preserved data will be kept secure and confidential.
   4. All preservation requests will be documented for compliance purposes.

3. Emergency Requests

Emergency requests are handled on a priority basis, particularly when there is a risk of harm or significant impact on individuals. We evaluate each request thoroughly to ensure that it aligns with our privacy and legal standards.

Disclosure of Non-Public Domain Registrant Information

We may disclose non-public information about domain registrants only under specific circumstances, such as complying with legal processes or protecting the rights and safety of others. This policy ensures that any disclosures are made with careful consideration of privacy implications.

TERMS OF SERVICE:

It is essential that you read this TOS prior to purchasing any Service(s) from the company.

These Terms of Service (TOS) outline the rules and regulations for using our services. By accessing or using our services, you agree to comply with these terms. If you do not agree with any part of these terms, you must not use our services.

Additional Policies and Agreements

1. Our services are governed by additional policies that ensure proper usage and compliance. You can find more information on these policies below:
   1. Privacy Notice - Understand how we collect, use, and protect your data.
   2. Acceptable Use Policy - Guidelines for the appropriate use of our services.
   3. Copyright Infringement Policy - Procedures for reporting copyright issues.
2. It is your responsibility to familiarize yourself with these additional policies, as they are crucial for maintaining a safe and compliant service environment.

Account Eligibility

1. You must be at least 18 years old to create an account. By agreeing to these terms, you affirm that you meet this eligibility requirement.
2. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
3. You agree to accept responsibility for all activities that occur under your account. Notify us immediately if you suspect any unauthorized use.

Transfers

We reserve the right to transfer our rights and obligations under these Terms of Service to another organization. We will ensure that the transfer does not affect your rights under this agreement.

If there are any changes in ownership or the management of our services, we will notify you in advance, and you will have the right to terminate your services if you do not agree to the new terms.

Content

All content provided by our services is owned by us or licensed to us. You must not copy, reproduce, or distribute any content without our express permission.

You are responsible for the content you create and share through our services, and you must ensure that it does not violate any laws or infringe on any third-party rights.

Compliance with Applicable Law

You agree to comply with all applicable laws, regulations, and guidelines while using our services. This includes, but is not limited to, data protection and privacy laws.

If you breach any of these terms, we reserve the right to suspend or terminate your account without prior notice.

We may update these Terms of Service from time to time. You are advised to review these terms periodically for any changes.

Third Party Products and Services

1. Third Party Providers

   We may offer products and services from third-party providers. These third-party services may have their own terms of service and privacy policies, which we encourage you to review.

2. Reseller or Licensor

   If you purchase services through a reseller or licensor, their terms may apply in addition to our Terms of Service.

3. Third Party Websites

   Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites. Use them at your own risk.

Prohibited Persons (Countries, Entities, And Individuals)

The following countries, entities, and individuals are prohibited from accessing or using our services:

• Countries subject to trade restrictions or sanctions by governing bodies.
• Individuals or entities engaged in illegal activities or that support terrorism.
• Any organization or individual on government watch lists.

If you fall under any of these categories, please refrain from using our services. We reserve the right to terminate any accounts that violate these terms.

Account Security

1. Users are responsible for maintaining the confidentiality of their account credentials.

2. Enable two-factor authentication (2FA) to enhance the security of your account.

3. Regularly update your passwords and avoid using the same password across multiple platforms.

HIPAA Disclaimer

Our services are not designed to provide HIPAA compliance. Users are advised not to transmit any protected health information (PHI) through our services.

If your business requires HIPAA compliance, please consult with a qualified legal professional to ensure appropriate measures are in place.

Compatibility with the Services

1. Ensure that your device meets the minimum system requirements to use our services effectively.

2. Regular updates to your software and hardware are recommended for optimal performance.

3. Check for compatibility with third-party applications you intend to use alongside our services.

Billing and Payment Information

1. Prepayment

   All services require prepayment before activation. Make sure to fund your account accordingly.

2. Autorenewal

   Services will automatically renew at the end of each billing cycle unless canceled prior to the renewal date.

3. Taxes

   All applicable taxes will be applied to your billing statement according to local regulations.

4. Late Payment

   Failure to pay on time may result in suspension of services until the outstanding balance is settled.

5. Domain Payments

   Domain registrations and renewals must be paid in full by the specified deadline to avoid expiration.

6. Fraud

   We monitor all transactions for fraudulent activity. Any suspicious transactions will be investigated.

7. Invoice Disputes

   All disputes regarding invoices must be reported within 30 days of the invoice date for resolution.

Money-Back Guarantee and Refund Policy

1. Guarantee Overview
   We are committed to ensuring your satisfaction with our services. If you are not completely satisfied within the specified period, you may request a refund without any hassle. Our refund policy is designed to provide you with peace of mind.

2. Refund Process
   To initiate a refund, please contact our support team with your request and provide necessary details. Our team will process your request promptly and notify you once it has been approved.

3. Conditions for Refund
   Refund requests must be submitted within 30 days of your purchase. Please note that refunds may not be applicable in certain cases, such as when services have been utilized beyond the trial period.

Resource Usage

We encourage responsible usage of resources to ensure optimal performance for all users. All accounts are subject to resource limits based on their respective plans. If excessive resource usage is detected, we may take action to maintain the integrity of our services.

Regular monitoring is conducted to ensure compliance with resource limits. If you consistently exceed your allocated resources, we may recommend an upgrade to a higher plan better suited to your needs.

Uptime Guarantee

Our uptime guarantee ensures that your services are available 99.9% of the time. We utilize advanced technology and monitoring systems to minimize downtime and swiftly address any issues that may arise.

In the unlikely event of a service disruption, our dedicated team works around the clock to resolve issues and restore services as quickly as possible.

Store

Our store offers a wide range of products and services tailored to meet your needs. Browse our selection to find the perfect solution for your requirements. Each product comes with detailed descriptions to help you make informed decisions.

If you have any questions about our products, please feel free to reach out to our customer support team for assistance.

WordPress Plugins

Enhance your website's functionality with our recommended WordPress plugins. Each plugin is carefully selected to ensure compatibility and performance, providing you with a seamless experience.

For installation guidance and best practices, refer to our documentation or contact our support team for personalized assistance.

Coupons

Stay updated with our latest promotional offers and discounts through our coupons. Applying these codes during checkout allows you to enjoy significant savings on your purchases.

Be sure to check our website regularly for new coupon codes and special deals.

Limitation of Liability

Our liability is limited to the maximum extent permitted by law. We do not assume any responsibility for damages or losses arising from the use of our services, including direct, indirect, incidental, or consequential damages.

By using our services, you agree to these limitations and acknowledge that we are not liable for any disruptions or issues beyond our control.

Indemnification

You agree to indemnify and hold harmless our company, its affiliates, and employees from any claims, losses, liabilities, or expenses arising from your use of our services. This includes any claims made against us due to your actions or the actions of those using your account.

Arbitration

Any disputes arising from the use of our services will be resolved through arbitration. This process ensures a fair resolution while avoiding lengthy court proceedings. You agree to submit any claims to binding arbitration in accordance with the rules of the designated arbitration organization.

Independent Contractor

The relationship between you and our company is that of independent contractors. Nothing in this agreement shall be construed as creating a partnership, joint venture, or employer-employee relationship.

You are responsible for your own decisions and actions while using our services, and we shall not be liable for any resulting issues.

Domain Registration Agreement

This Domain Registration Agreement outlines the terms and conditions applicable to domain registrations through our services. By registering a domain, you agree to abide by these terms.

1. Our Services

We provide domain registration services, allowing you to secure a unique online identity. Our offerings include a variety of top-level domains (TLDs) to choose from, along with value-added services such as DNS management and web hosting.

2. Limitation of Liability

We are not liable for any damages arising from the use of our domain registration services, including loss of revenue, data, or goodwill. You agree to use our services at your own risk and indemnify us against any claims.

3. Multiple Domain Registrations

When registering multiple domains, you are responsible for ensuring that each domain complies with our registration policies. We reserve the right to refuse registration for domains that violate these terms.

4. Fees

1. Payment of fees as a condition to domain registration

   All fees for domain registration must be paid in full before the domain is activated. Failure to pay may result in the cancellation of the registration.

2. Reservation of right to modify fees

   We reserve the right to modify our fees for domain registration services at any time. We will provide notice of any fee changes to our customers.

3. Credit card charge-backs for domain registrations

   Charge-backs initiated for domain registrations may result in the immediate suspension of the domain. You will be held responsible for any incurred fees.

4. Credit card charge-backs for non-domain registration services

   Charge-backs for other services will be handled according to our policies and may also lead to the suspension of all related services.

5. Required Domain Registration Information

To register a domain, you must provide accurate and complete information as required by our registration process. Failure to provide this information may lead to registration issues.

1. Registration information

   You must submit your name, contact details, and any other information required for the registration of the domain.

2. Additional registration information

   Additional information may be required based on the specific TLD or registrar policies.

3. Use of Registration Information and Additional Registration Information

   Your registration information may be used for administrative purposes, including domain renewal notifications and updates about our services.

4. Information updating and accuracy obligations

   It is your responsibility to ensure that your registration information is kept up to date and accurate at all times.

5. Information requirements for renewals

   You must provide the necessary information for the renewal of your domain registration prior to its expiration date.

6. Ownership of data

   You retain ownership of the data you provide for domain registration, but we reserve the right to use it as outlined in our privacy policy.

6. Ownership of Domain Names

Upon successful registration, you will have exclusive rights to the domain name for the duration of the registration period, subject to compliance with this agreement.

Failure to comply with the terms of this agreement may result in the loss of ownership of the domain name.

7. Domain Name Disputes

In the event of a dispute regarding a domain name, you agree to resolve the dispute through binding arbitration or as required by applicable law.

You acknowledge that we are not responsible for resolving disputes and will act solely as a registrar.

8. Termination

We reserve the right to terminate your domain registration if you violate any terms of this agreement or fail to comply with our policies.

Upon termination, you will lose all rights to the domain name, and it may be made available for registration by others.

Customer Hosting Agreement

The Customer Hosting Agreement outlines the terms and conditions under which customers engage with our hosting services. By using our services, customers agree to comply with these terms to ensure smooth operation and high-quality service delivery.

Our hosting services are governed by the following key principles and policies:

1. Service Usage: Customers must use the hosting services for lawful purposes and refrain from any activities that could harm the integrity of the servers or network infrastructure. Unlawful or abusive usage, such as spamming or unauthorized access, is strictly prohibited.

2. Data Protection: We prioritize the security and privacy of customer data. However, it is the customer's responsibility to ensure that sensitive information is safeguarded through proper security measures such as encryption, strong passwords, and regular backups.

   1. Backups and Recovery: While we provide backup services, customers are encouraged to maintain their own regular backups of important data to prevent data loss.

      1. Backup Frequency: Backups are performed daily, but customers may request more frequent backups based on their specific needs.

      2. Data Recovery: In the event of a data breach or loss, we will assist in data recovery efforts, but customers are responsible for ensuring the availability of backup files.

   2. Data Retention: We maintain data for the duration of the hosting contract. Once the contract expires, we reserve the right to delete the data unless the customer renews the service or requests otherwise.

3. Billing and Payments: Customers are required to make timely payments for the hosting services. Late payments may result in service suspension or termination. We offer flexible billing cycles and payment methods to accommodate our customers.

4. Support Services: We provide 24/7 support to assist customers with technical issues related to their hosting account. Our support team is trained to handle queries efficiently, ensuring minimal disruption to services.

   1. Response Time: Our average response time for support tickets is within 2 hours. Critical issues are prioritized to ensure rapid resolution.

      1. Emergency Support: In cases of emergencies such as server downtime, we offer immediate assistance to restore services as quickly as possible.

      2. Technical Expertise: Our team consists of certified professionals experienced in server management, ensuring top-notch support for complex technical matters.

   2. Self-Help Resources: Customers have access to a comprehensive knowledge base and troubleshooting guides to resolve common issues independently.

5. Termination of Services: Either party may terminate the hosting agreement with a 30-day notice. Upon termination, the customer must ensure the transfer of any important data, as we will no longer be responsible for data retention beyond this period.

6. Amendments to the Agreement: We reserve the right to amend the Customer Hosting Agreement at any time. Customers will be notified of any significant changes, and continued use of services will indicate acceptance of the updated terms.

Customer Digital Certificate Agreement

This Customer Digital Certificate Agreement ("Agreement") outlines the terms and conditions for obtaining and using digital certificates issued by our service. By applying for, accepting, or using a digital certificate, you agree to be bound by the terms set forth below.

The digital certificate provides encrypted authentication of identity for secure online transactions. The issuance and use of these certificates are subject to the following terms to ensure secure communication between all parties.

Failure to comply with these terms may result in the suspension or revocation of your digital certificate without further notice.

1. Issuance of Certificates: The certificate will only be issued upon successful verification of your identity and credentials. It is your responsibility to provide accurate and up-to-date information during the application process.

2. Use of Certificates: You agree to use the digital certificate solely for the purposes for which it is issued, such as secure communication or data encryption. Misuse or unauthorized use of the certificate is strictly prohibited.

3. Security of Private Keys: You are responsible for the protection and confidentiality of your private key associated with the digital certificate. If the private key is compromised, you must notify us immediately to revoke the certificate and prevent misuse.

4. Certificate Renewal and Revocation: Digital certificates have an expiration date. It is your responsibility to renew the certificate before it expires. We also reserve the right to revoke the certificate under circumstances of non-compliance or security breaches.

5. Liability: We do not accept liability for any damages resulting from the use, suspension, or revocation of the digital certificate. You assume full responsibility for the security and usage of your digital certificate.

Customer Domain Registration Agreement

This Customer Domain Registration Agreement ("Agreement") outlines the terms and conditions governing the registration, management, and use of domain names through our services. By registering a domain, you acknowledge and agree to comply with the terms and conditions stated below.

Domain registration provides you with the exclusive right to use a domain name for a specific period, subject to renewal. It is your responsibility to ensure accurate and complete registration details are provided and maintained throughout the life of the domain registration.

Violation of these terms, including the provision of false information or misuse of the domain, may result in the suspension or cancellation of the domain registration.

1. Eligibility and Registration: Domain registration is available on a first-come, first-served basis. You agree to provide accurate and current registration information, including contact details, and to update this information as necessary.

   1. Accuracy of Information: You must ensure that all information provided during the domain registration process is accurate and up-to-date. False information may lead to the cancellation of the domain registration.

   2. Domain Renewal: It is your responsibility to renew the domain registration before the expiration date. Failure to renew in a timely manner may result in the loss of the domain.

   3. Transfer of Ownership: You may transfer ownership of your domain name to another party following the transfer policies. Both the current and new registrant must comply with the requirements for transferring a domain name.

   4. Dispute Resolution: Any disputes regarding the ownership or registration of a domain name will be subject to the Uniform Domain-Name Dispute-Resolution Policy (UDRP) or any applicable domain dispute policies.

   5. Termination: We reserve the right to terminate or suspend your domain registration if you breach the terms of this Agreement, including failure to provide accurate information or misuse of the domain.

2. Domain Usage: You are responsible for the use of the domain name in compliance with applicable laws and regulations. You may not use the domain for illegal activities, infringe on the rights of others, or violate any intellectual property rights.

Customer Web Services Agreement

This Customer Web Services Agreement outlines the terms and conditions governing the provision of web services by our company. By using our services, the customer agrees to comply with and be bound by this agreement, including any policies or guidelines incorporated by reference.

1. Service Scope: The web services provided under this agreement include, but are not limited to, website hosting, domain management, email services, and cloud storage solutions. The specific services available to the customer will be detailed in the order confirmation or service agreement.

2. Customer Responsibilities: The customer is responsible for maintaining the security of their account credentials and ensuring that all content uploaded complies with applicable laws and regulations. Any misuse of services may result in suspension or termination of the account.

3. Service Availability: While we strive to maintain continuous service availability, occasional downtime may occur due to maintenance or unforeseen circumstances. We will provide notice of planned maintenance when possible and work to resolve issues promptly.

4. Billing and Payment: Customers agree to pay for the services according to the billing terms provided. Failure to make timely payments may result in service suspension or cancellation. Any disputes regarding billing should be reported within 30 days of the invoice date.

5. Termination of Services: Either party may terminate this agreement with written notice. Upon termination, the customer will lose access to all services, and any remaining data will be deleted after a specified grace period unless otherwise requested by the customer.

1. Modification of Agreement: The company reserves the right to modify the terms of this agreement at any time. Customers will be notified of any significant changes, and continued use of the services constitutes acceptance of the revised terms.
2. Liability Limitation: The company will not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the services, including loss of data or business interruption.
3. Data Privacy: The company is committed to protecting customer data and will implement appropriate measures to ensure compliance with data protection laws. Customers are encouraged to review our privacy policy for more information on how their data is handled.
4. Intellectual Property: All intellectual property rights related to the services provided remain with the company. Customers are granted a limited license to use the services solely for their own legitimate business or personal purposes.
5. Governing Law: This agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which the company operates, without regard to its conflict of law provisions.